Terms and Conditions

Welcome to www.pumpkinkids.store, your one-stop destination for stylish and comfortable kids wear, including baby wear, girls' wear, and boys' wear. Before you begin your shopping experience with us, please take a moment to read and understand the terms and conditions outlined below. By accessing or using our website, you agree to comply with these terms.

Order Confirmation and Modifications

  • Once an order is placed and payment is confirmed, it cannot be altered or cancelled under any circumstances.
  • Please review your cart and details carefully before confirming your order.

Payment and Stock Availability

  • Payments will be processed after confirming stock availability.
  • If an item is found to be out of stock post-payment, we may:
    • Offer alternative options,
    • Propose an extended delivery timeline,
    • Or issue a full refund.

Local Taxes and Duties

  • Customers are responsible for all local taxes, import duties, and other applicable charges in their respective countries.
  • Product prices listed on our website do not include local taxes or customs fees.

GST Invoice (For Indian Customers)

  • We provide GST invoices for Indian customers.
  • To claim input credit, please provide your GST number at the time of ordering.

Stock Availability and Substitutes

  • While we aim to maintain updated stock levels, selected styles or sizes may occasionally be unavailable.
  • We will offer the closest suitable substitute items if necessary.

Branding and Customization

  • We reserve the right to include our Pumpkin Kids logo, website URL, or product codes on selected products, without affecting the design or comfort of the product.

Colour Variations

  • Product colours shown on screens may slightly vary due to monitor display settings.
  • We recommend requesting a sample order if an exact colour match is crucial.

Printing Errors and Proofs

  • We accept responsibility for printing errors only if they occur after final proof approval.
  • If errors exist in the customer-approved design or layout, we are not liable.

Manual Printing

  • Certain products may be manually printed, resulting in slight variations in colour or positioning.

Product Functionality

  • Accessories like zippers, buttons, and prints are tested for quality, but wear and tear from use is not covered.

Shipping and Delivery

  • We work with reliable courier services to ensure timely delivery.
  • However, delivery delays, damages, or losses in transit are beyond our control and responsibility.

Invoices and Receipts

  • All invoices and receipts will be issued under the name "Pumpkin Kids" or our registered legal entity.

Proof Revisions

  • Additional revisions may attract extra charges.

Final Design Approval

  • Final print and design quality depends on the approved digital proof.
  • For highly specific requirements, we recommend opting for a paid printed sample.

Product Size and Fit

  • Customers are responsible for selecting the correct size based on our size chart.
  • We do not accept returns or exchanges for size-related issues unless the product is defective.

Disputes and Clarifications

  • Any disputes or misunderstandings should be addressed directly with our support team.
  • Our decision will be final in case of unresolved matters.

Design-It-Yourself Orders

  • For "Design Your Own" products, the responsibility of content, spelling, and layout rests solely with the customer.
  • Carefully review and approve your design before placing the order.

Limitation of Liability

  • We shall not be held liable for any loss or damage resulting from:
    • Delay in delivery,
    • Order rejection due to payment authorization failures,
    • Or any errors arising from customer-provided data or content.